SMS Privacy Policy

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Rite-A-Way Home Services LLC  ·  Last Updated: March 31, 2026

This SMS Privacy Policy describes how Rite-A-Way Garage Doors & Gates ("we," "us," or "our") collects, uses, discloses, and safeguards your personal information in connection with our SMS/MMS messaging program.

We do not share personal information with third parties for marketing purposes.

1. Program Description

Rite-A-Way Garage Doors & Gates provides residential and commercial garage door and gate services in the Phoenix metro area. When you opt in to our SMS/MMS program, you may receive messages including:

• Responses to your service inquiries and quote requests
• Appointment scheduling, confirmations, and reminders
• Project updates and service status notifications
• Follow-up communications and feedback requests

2. Frequency

Message frequency varies. You will receive approximately 5–10 messages per month based on your project and service needs.

3. Information We Collect

When you opt in to our SMS/MMS messaging program, we may collect the following personal information:

• Your name (first and last)
• Your mobile phone number
• Your email address
• Your physical address or service location
• Details about your service request (e.g., type of garage door or gate repair needed)

4. How We Collect Information

We collect your personal information through:

• Website forms on callriteaway.com (contact forms, quote request forms, scheduling forms)
• Phone calls with our team
• Third-party lead generation platforms and advertising (e.g., Google Ads)
• In-person interactions during service appointments

5. How We Use Your Information

We use the personal information we collect in connection with our SMS program to:

• Respond to your service inquiries and quote requests
• Schedule, confirm, and send reminders about appointments
• Provide project updates and service status notifications
• Follow up on completed services and request feedback
• Communicate important information related to your service needs

6. How We Store and Protect Your Information

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure. Your information is stored in secure systems with restricted access. We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Sharing Your Information

We do not share personal information with third parties for marketing purposes.

We may share your information with:

• Service providers who assist us in operating our business and delivering services (e.g., our messaging platform provider), subject to confidentiality obligations
• Law enforcement or regulatory authorities if required by law or to protect our legal rights

8. Your Choices and Rights

You have the right to:

• Opt out of SMS messages at any time by texting "STOP" or "OPT OUT" to any message you receive from us
• Request access to, correction of, or deletion of your personal information by contacting us
• Withdraw consent for data collection at any time

9. Opt-Out

Reply with OPT OUT or STOP to unsubscribe. We will confirm your opt-out via SMS, and you will stop receiving messages. To rejoin, sign up again as you did the first time.

10. Interruption

Message delivery may be delayed or unsuccessful due to carrier issues. Carriers are not liable for delayed or undelivered messages.

11. Cost

Message and data rates may apply. Contact your wireless provider for details about your text plan or data plan.

12. Privacy

For questions about privacy, see this policy at: callriteaway.com/sms-privacy-policy

13. Changes to This Policy

We may update this SMS Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised policy on our website.

14. Contact Us

Rite-A-Way Garage Doors & Gates

5028 S Ash Avenue, Suite 108, Tempe, AZ 85282

Phone: 480-900-1371  ·  Web: callriteaway.com

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SMS Terms & Conditions

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Rite-A-Way Garage Doors & Gates  ·  Last Updated: March 31, 2026

By opting in to receive SMS/MMS messages from Rite-A-Way Garage Doors & Gates, you agree to the following terms and conditions.

We do not share personal information with third parties for marketing purposes.

Program Description

Rite-A-Way Garage Doors & Gates provides residential and commercial garage door and gate services in the Phoenix metro area. When you opt in, you will receive text messages (SMS/MMS) from Rite-A-Way Garage Doors & Gates. These messages may include:

• Responses to quote, estimate, or service inquiry requests
• Real-time texts to ask and answer questions about our garage door and gate services and pricing
• Appointment scheduling, confirmations, and reminders
• Project updates and status notifications
• Follow-up communications regarding completed or upcoming services
• Feedback and review requests

Frequency

Message frequency varies. You will receive approximately 5–10 messages per month based on your project and service needs.

Opt-Out

Reply with OPT OUT or STOP to unsubscribe. We will confirm your opt-out via SMS, and you will stop receiving messages. To rejoin, simply sign up again as you did the first time or text "START," and we will resume sending SMS messages to you.

Help

If you are experiencing any issues with our messaging program, you can reply with the keyword HELP for assistance. You can also get help directly from us at callriteaway.com/contact-us or by calling 480-900-1371.

Interruption

Message delivery may be delayed or unsuccessful due to carrier issues. Carriers, such as AT&T, T-Mobile, and Verizon, are not liable for delayed or undelivered messages.

Cost

Message and data rates may apply. Contact your wireless provider for details about your text plan or data plan.

Privacy

For questions about privacy, see our policy: callriteaway.com/sms-privacy-policy

Consent

By opting in to our SMS/MMS program, you confirm that you are the owner or authorized user of the mobile number provided and that you consent to receive text messages at that number. Consent is not a condition of purchase of any goods or services.

Changes

We reserve the right to modify these terms at any time. Any changes will be effective immediately upon posting the updated terms on our website.

Contact

Rite-A-Way Garage Doors & Gates

5028 S Ash Avenue, Suite 108, Tempe, AZ 85282

Phone: 480-900-1371  ·  Web: callriteaway.com